1. Introduction

Vasaqa Fiji operates restaurant location in Nadi, Fiji and provides catering, dining, and event services to both local residents and international visitors. We respect the privacy of everyone who visits our website at vasaqa.com, dines with us, or submits an inquiry through our catering and contact forms.

This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and the choices available to you. By using our website or submitting a form to us, you agree to the practices described in this policy.

2. Data Collection

2.1 Information You Provide Directly

When you submit our catering or contact form, we collect:

• Full name (first and last name)

• Phone number

• Email address

• Subject and message content, which may include event type (corporate event, wedding, birthday, or special celebration), number of guests, and whether the event is on-site or off-site

• Newsletter sign-up preference, if you opt in to receive news and updates

We do not collect payment card information through our website forms. Any deposits or payments for catering and events are handled separately through invoicing or in-person payment, and are not stored on our website.

2.2 Information Collected Automatically

When you visit vasaqa.com, certain information is collected automatically through cookies and similar tracking technologies, including:

• Your IP address and approximate location

• Browser type, device type, and operating system

• Pages visited, time spent on the site, and referring website

• Interactions with our advertisements on different platforms

3. How We Use Your Information

We use the information we collect to:

• Respond to reservations, catering and event inquiries, and coordinate bookings

• Communicate with you about your inquiry, reservation, or event details

• Send newsletters, promotions, and updates to subscribers who have opted in

• Understand how visitors use our website so we can improve content and performance

• Measure the effectiveness of our advertising from our channels

• Maintain the security of our website and prevent fraudulent or abusive form submissions

4. Tools and Third-Party Services We Use

We use third-party services to operate our website and marketing. Each provider processes data according to its own privacy policy.

5. Cookie Notice

Our website uses cookies and similar technologies for the purposes described above. Cookies are small text files stored on your device that help us recognize repeat visits, remember preferences, and gather analytics. You can disable cookies through your browser settings, though some features of our website (such as forms) may not function properly without them.

6. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as Mailchimp, Google, and Meta. These providers are only given the information needed to perform their service and are contractually or by policy restricted from using it for unrelated purposes.

• The Tera Group, our parent company, where relevant for coordinating catering operations, supply, or business administration

• Law enforcement or regulatory authorities, where required by law

7. Data Retention

We retain catering and contact form inquiries for as long as reasonably necessary to respond to your request and maintain business records, typically no longer than required for accounting, legal, or operational purposes. Newsletter subscriber information is retained until you unsubscribe or request deletion.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. Regardless of location, you can always:

• Request a copy of the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information, subject to legitimate business or legal retention needs

• Unsubscribe from our newsletter at any time

• Opt out of analytics or ad-tracking cookies through your browser or device settings

• To exercise any of these choices, contact us using the details in Section 11.

9. Data Security

We take reasonable technical and organizational measures to protect personal information submitted through our website, including domain-level email authentication (SPF, DKIM, and DMARC) to reduce the risk of email spoofing and phishing attempts impersonating Vasaqa Fiji. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International Visitors

Vasaqa Fiji welcomes guests from around the world. If you are visiting our website or submitting an inquiry from outside Fiji, please be aware that your information will be processed in Fiji and may be transferred to and stored by service providers such as Google, Meta, and Mailchimp, which may operate servers in other countries, including the United States.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us:

• Email: marketing@vasaqa.com

• Phone: +679 797 7884

• Address: 2 Palm Drive, Nadi Bay Road, Wailoaloa, Nadi, Fiji

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically.